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Luggage

Is your luggage waterproof?

Solgaard luggage is water resistant. You should be safe if caught in the occasional rain storm. Submerged in water - we can't guarantee anything. A drink spilled - you should be totally fine. 🌟 All backpacks have a water resistant bottom.

How do you recommend disinfecting your luggage after travel?

A 2022 answer for a very 2022 question! 😷 If you're trying to stay safe we recommend a non-harsh disinfectant for post-travel cleaning of the backpacks and luggage and warm water with a little soap if the shell requires a little scrubbing.

Is the laundry bag waterproof?

The Laundry Bag or the sham that comes with all luggage is not waterproof. It is made of Shortex. It's perfect for dirty clothes 👍👕 It is not perfect for a wet bathing suit 🚫💧👙

Is there leather on Solgaard suitcases?

There is a vegan leather swatch on the inside mesh of Carry On and Check In closets.

Does the height of the luggage include the wheels?

Yes.   Our 22" Carry on Closet Plus includes the height added from the wheels. We try to coordinate with the way in which airlines measure carry ons. Most include the wheels when measuring carry-on qualifying luggage.   Our 20" Carry On Closet (Euro)

Which pieces of luggage have USB ports?

Excellent question!   The important thing to remember is: it depends on color.   The SoCal Collection AKA the pink, teal, grey, and orange DO NOT have USB ports.   The Out of This World Collection AKA the March, Moon, and NASA DO have USB ports.   Th

What is the difference between the Carry On Closet and the Carry On Closet Plus?

The Carry On Closet latches shut and does not expand, it accommodated 2-3 days clothes. The Carry On Closet Plus is a slightly larger version and accommodates 3-5 days clothes. ✨ Both have a TSA Approve Lock and USB Port for easy charging.

Which of the Carry-On Closets suits me?

The size of the carry on you choose depends on your needs, but here's a breakdown of your options:   The Carry On Closet is a great choice for weekend trips it packs 3-6 days worth of clothes, depending on your reliance on basics. The Carry On Closet

Which of the Carry-Ons fit in the airline's overhead storage?

Both of our carry-on suitcases are compatible with most airline.   Click here for an overview of compatible airlines.   The Carry On Closet (Euro) is Solgaard's most compact carry-on is:-20" High, 13.5" Wide, 9" Deep. 7.5lbs (+ 3/4lb shelf) 8.3lbs t

What are the dimensions and weights of each piece of luggage?

The Carry-On Closet (international size) -20" High, 13.5" Wide, 9" Deep. 7.5lbs (+ 3/4lb shelf) 8.3lbs total-50.8cm High, 34.3cm Wide, 23cm Deep. 3.3kg (+ 0.4kg for shelf) 3.7kg total   -Volume: 39L   The Carry-On Closet Plus (Larger, US Domestic siz

I received my replacement strap and buckle. Now what do I do?

We want to thank you for your willingness to complete this repair at home.   Although it is never ideal to experience a break, by performing the repair at home and fixing the luggage you have, you are taking a step with us towards sustainability.   S

What is the best way to pack my new Carry On Closet?

YAY!    You have just received your new luggage, now how do you best use it?   A quick review of the instructions provided is always a good place to start... Then, take a look at this video on how to best utilize space in your new piece of luggage.

Help !! I don't know how to set the lock on my suitcase OR I've been locked out !

We've all been there !    To set the lock on your suitcase:  Code is preset to 0-0-0. Flip the tab inside of the suitcase to position B, change the combo to your desired code, and flip the tab back to A. Here is a short video clip for visual: and he

Can I purchase just the closet insert?

We get it.   The patented Carry On Closet is perfection.    Unfortunately, we do not sell it separately at this time.    For customers who have purchased a piece of luggage and would like the updated version or a replacement, we do offer closets for