Where is my order?Updated 2 years ago

Most orders are being shipped from our warehouse in Toronto within 24hrs of your order being placed.

We offer free ground shipping within the continental US on orders over $100. Typical delivery in the continental US takes place within 2-5 business days for ground shipping. Hawaii and Alaska deliveries will arrive 4-6 days.

You will receive an automatic email with your tracking number of the shipment as soon as the order is processed by the warehouse. Please add [email protected] to your address book to avoid it going to your spam folder.

If your product was on a waitlist when you ordered, the buy button on the website says "BUY NOW -SHIPS IN X WEEKS" instead of "BUY NOW".

Example of product with a waitlist that is available for purchase and will ship in 1 – 2 weeks:

Example of product that is available for purchase and ready to ship within 24 – 48 hours: