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What’s your return and exchange policy?Updated 8 months ago

 

We want you to enjoy your product as much as we enjoy upcycling ocean bound plastic. If you decide that you don’t love your Solgaard product, you may return your purchase within the first 30 days of receiving your product. We do not offer free return shipping.

 

Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, or scratched may be denied a return. Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for the missing items.

 

If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased.

 

Please note that you are unable to return merchandise obtained from a retailer other than www.Solgaard.co. Please return the product to the original retailer.

 

Visit our Returns Center to start the return process. Shipping and restocking fees will be deducted from refund amount.

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