Important Update: Temporary Processing Delays for Some ShipmentsUpdated 24 days ago
We’re currently experiencing a brief processing delay on select orders placed between Thursday and early next week. This is due to an ongoing adjustment within our logistics and warehousing systems as we adapt to recent cross-border fulfillment updates.
Our operations and warehouse teams are working closely to minimize any impact on your delivery time. While the majority of orders will ship as expected, a small number may experience a delay of a few business days.
We know how frustrating waiting can be, and we truly appreciate your patience as we work through these backend updates. If your order is affected and you’d like assistance, or if you'd prefer to cancel your order, our customer care team is here to help at [email protected].
We truly appreciate your patience and understanding as we navigate this industry-wide change and continue working to deliver the best possible experience.
- Solgaard Squad
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